This Privacy Policy describes how Shape Tapes (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from www.shapetapes.com (the "Site") or otherwise communicate with us regarding the Site (collectively, the "Services"). "You" and "your" refers to you as a customer, visitor, or other individual whose information we have collected.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons. The revised Policy will be posted on the Site with an updated "Last updated" date.
How We Collect and Use Your Personal Information
To provide the Services, we collect personal information about you from a variety of sources. What we collect depends on how you interact with us. We may also use your information to communicate with you, improve the Services, comply with legal obligations, enforce our terms, and protect our rights and the rights of our users.
Information You Provide Directly
- Contact details including name, address, phone number, and email.
- Order information including billing address, shipping address, payment confirmation, and phone number.
- Account information including username, password, and security questions.
- Customer support information you include when contacting us.
Usage Information
We may automatically collect information about your interaction with the Services ("Usage Data") using cookies, pixels, and similar technologies. This can include device, browser, network, IP address, and interaction data.
Information from Third Parties
- Companies that support our Site, such as Shopify.
- Payment processors that collect payment information to fulfill your orders.
- Advertising and analytics providers that collect information using online tracking technologies.
How We Use Your Personal Information
- Providing the Services. Processing payments, fulfilling orders, sending order notifications, managing your account, shipping, and handling returns and exchanges.
- Marketing and Advertising. Sending promotional communications by email, text, or post, and showing you relevant advertising.
- Security and Fraud Prevention. Detecting and investigating fraudulent, illegal, or malicious activity.
- Communication and Improvement. Providing customer support and improving our Services.
Cookies
We use Cookies to power and improve the Site and our Services, run analytics, and better understand how visitors use the Site. Most browsers accept Cookies by default — you can change this in your browser settings, but blocking Cookies may affect site functionality. We recognize the Global Privacy Control (GPC) signal as a valid opt-out of sharing for targeted advertising.
How We Disclose Personal Information
- Vendors and service providers who support our operations (IT, payment processing, analytics, customer support, fulfillment, shipping).
- Marketing and advertising partners.
- Parties you direct, request, or consent to us sharing with.
- Affiliates within our corporate group.
- In connection with a business transaction (merger, acquisition, bankruptcy) or to comply with legal obligations.
Third Party Websites and Links
Our Site may link to third-party websites. We are not responsible for the privacy or security practices of those sites — please review their policies before sharing information.
Your Rights
Depending on where you live, you may have the right to access, correct, delete, or port your personal information, and to opt out of certain processing. To exercise these rights, contact us at support@shapetapes.com.
Contact
Questions about this Privacy Policy or our practices? Email us at support@shapetapes.com.